by Alberto Franco | Jun 18, 2024 | Trends
Italian labor Watch out for too much talk of “great resignation” in Italy. While in the rest of the world, especially in the United States, the narrative of job flight is well established, in our country the situation seems quite different. Taking a...
by Alberto Franco | Jun 18, 2024 | Discover, Work relationships
Is telecommuting or smart working better? Often confused, telecommuting and smart working are actually quite different. Indeed, these are working arrangements that, although they share many common features, differ in the context in which they are applied and the...
by Alberto Franco | Jun 18, 2024 | adapt to change, Change management, Trends
In search of new skills Businesses are increasingly struggling to find new talent to hire, partly because of the aftermath left by the pandemic emergency. According to a World Economic Forum report, the so-called “talent shortage” now affects three out of...
by Alberto Franco | Jun 18, 2024 | phydpedia
Working in a call center: everything you need to know Thecall center operator is the figure within a telephone call center who answers customer calls, provides them with information, technical assistance and sales support (inbound call center). Or, in the case of...
by Alberto Franco | Mar 16, 2024 | blog, Trends
Training soft skills to be job-ready The role played by soft skills in the performance of a job interview is still underestimated. Phyd and Nextopp delve into the topic during the Job Night held in Phyd Hub. The future is coming but, as yet, we are not fully aware of...